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POS Client Info
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Client Onboarding Questionnaire
1. Company Information
Business Name:
Contact Person:
Phone:
Email:
Location(s):
2. POS System Needs
Current POS System:
Problems with Current POS:
Estimated Transactions Per Day:
Peak Business Hours or Days:
Current Hardware:
Other Must-Have Features:
3. Website & Ecommerce
Sell Online? (Yes/No):
Platform (if any):
Online Features or Wishlist:
4. Inventory Management
Current Inventory Method:
Approximate Number of SKUs/Products:
Do You Use Product Variations (e.g., size, color)?:
Do You Use Barcodes or QR Codes?:
Is Inventory Managed Across Multiple Locations?:
Inventory Needs or Considerations:
5. Social Media & Marketing
Current Marketing Channels:
Do you currently offer a loyalty or rewards program?:
How does your loyalty program work (if any)?:
What would you like to offer in terms of customer loyalty or retention?:
Marketing Wishlist or Ideas:
6. Workflow & Team Feedback
Who Uses the System Daily:
Features to Improve Workflow:
Frustrations or Bottlenecks:
7. Wishlist & Future-Proofing
Dream Setup:
Other Wishlist Features:
8. Website Design Goals
Do you have an existing website?:
Do you like your current website design and functionality?:
Are you looking to rebuild your website?:
What features or design goals would you like in a new or upgraded website?:
Submit